Montana Lottery Retailer Help

How to Register for the Montana Lottery Sales Agent Portal

Montana Lottery sales agents use the Sales Agent Portal for secure, self-service access to agent-specific information and accounting report generation. The public registration page shows the exact fields needed to create a portal account.

For a convenience store or gas station, Montana Sales Agent Portal access helps the owner or manager review accounting reports and sales-agent information without waiting on paper files. It also gives the store a direct place to recover username, password, or retailer-number access when the terminal is not handy.

Official Montana Lottery Sales Agent Portal registration retailerportal.montanalottery.com/MTPortal Use this page to create Sales Agent Portal access for a licensed Montana Lottery location
Montana sales agent support contacts

Current sales agents 800-425-1435

Inquiring sales agents 406-444-5825

Sports Bet Montana 844-806-8935

TTY 406-444-9642

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LottoReco is software for convenience stores that want lottery accounting and auditing handled in one workflow after setup.

  • Count scratcher inventory by pack and ticket.
  • Compare scratcher sales against POS reported sales.
  • Match payouts between the lottery system and POS.
  • Compare lotto sales across POS and lottery reports.
  • Track pack activations, returns, and daily totals.

Once connected, shift checks can take about 1-2 minutes instead of a long manual closeout.

LottoReco in Action
Scratcher Sales Deficit $10.00 1 ticket missing
Lotto Sales Matched ✓✓ Total: $115.00
Payouts Surplus $5.00 Total: $1,636.00
Overall Deficit $5.00

Before you start

You will need:

  • Your 6-digit Montana Lottery Retailer Number
  • The last 4 digits of your Federal ID
  • A username for the portal account
  • A password that meets the portal password rules
  • An email address and confirmation email address
  • Three security questions and answers
  • Access to the terminal if you need to find the retailer number
  • If you cannot find the 6-digit Retailer Number or need sales-agent portal help, call Montana Lottery current sales agent support at 800-425-1435.

Montana's public registration page asks for the 6-digit Retailer Number and the last 4 digits of the Federal ID. If you are not near the terminal and cannot locate the retailer number, Montana directs sales agents to call 1-800-425-1435. If the retailer number or Federal ID verification is unclear, call Montana Lottery current sales agent support at 800-425-1435 before retrying registration.

For current Montana Lottery sales agents

  1. Go to the Montana Sales Agent Portal registration page.
  2. Enter your 6-digit Retailer Number.
  3. Enter the last 4 digits of your Federal ID.
  4. Create a username.
  5. Create and verify a password.
  6. Enter and confirm your email address.
  7. Choose three security questions and enter answers.
  8. Complete the security-code image field and submit the registration.

After registration, log in through the Sales Agent Portal to access agent-specific information and accounting reports. Keep the security-question answers available for future access recovery.

For new Montana Lottery sales agents

If your business is not yet a Montana Lottery sales agent, start with Montana Lottery sales agent resources and contact the Lottery office. Montana says complete application materials can usually be processed within about two weeks from receipt at the main Lottery office, but incomplete applications can take longer.

Once approved, each sales agent has a dedicated Lottery Sales Representative, and Montana lists a 24/7/365 sales agent hotline for technical assistance, troubleshooting, training, and product assistance.

Logging in

  1. Go to the Montana Sales Agent Portal.
  2. Enter your username.
  3. Enter your password.
  4. Log in to view sales-agent information and accounting reports.
  5. Use Need Help if you forgot your username, password, or retailer number.

Forgot password

Use the official Need Help page for username, password, or retailer-number recovery. Montana also says your retailer number is shown at the top of the main terminal screen, and the hotline can help if you are not near the terminal.

Where to find reports

Montana describes the Sales Agent Portal as a secure, self-service website for sales agent-specific information and accounting report generation. Use the portal reports for daily closeout, accounting review, sales tracking, and inventory reconciliation once your account is active.

Useful areas inside Sales Agent Portal

  • Sales Agent Portal registration
  • Sales Agent Portal login
  • Need Help recovery
  • Accounting report generation
  • Sales-agent information
  • Training video library
  • Sales agent resources
  • Lottery Sales Representative support

For scratch ticket reconciliation in Montana, use available accounting and agent reports with your POS totals and physical scratcher counts. Ask your Lottery Sales Representative which report best supports pack inventory, settlements, returns, and payout review.

Need help?

For Montana Sales Agent Portal, terminal, training, and product assistance, use the current sales agent hotline. Businesses interested in becoming a sales agent should contact the Montana Lottery office.

Montana Lottery office/accounting assistance: Current sales agents: 800-425-1435; Inquiring sales agents: 406-444-5825; Sports Bet Montana: 844-806-8935; TTY: 406-444-9642, Montana describes the sales agent hotline as available 24/7/365.

Mailing address: Montana Lottery, 2525 North Montana Avenue, Helena, MT 59601-0598

Using Montana Sales Agent Portal reports with LottoReco

LottoReco helps convenience stores and gas stations use lottery portal reports, POS data, and scratcher inventory counts to reconcile daily lottery activity.

Once Montana Sales Agent Portal access is active, LottoReco can help identify which reports are useful for tracking scratcher sales, payouts, inventory movement, settlements, returns, and daily lottery totals.

LottoReco is not affiliated with the Montana Lottery or the Montana Sales Agent Portal. Sales agents should confirm official account access and portal instructions directly with Montana Lottery or their Lottery Sales Representative.

Montana Lottery retailer account FAQ

Where do Montana Lottery sales agents register for portal access?

Use the official Montana Sales Agent Portal registration page at retailerportal.montanalottery.com/MTPortal/account/Register.aspx.

What information does Montana portal registration request?

The public registration page asks for 6-digit Retailer Number, last 4 digits of Federal ID, username, password, verified password, email, confirmed email, three security questions and answers, and a security-code image field.

What are the Montana portal password rules?

The password must be at least 8 characters and contain at least one uppercase letter, one lowercase letter, and one number.

Where can I find my Montana retailer number?

Montana says the retailer number appears at the top of the main terminal screen. If you are not near the terminal, call 1-800-425-1435.

Who should Montana sales agents call for help?

Current sales agents can call 800-425-1435. Inquiring sales agents can call Montana Lottery at 406-444-5825.

Can LottoReco help after Montana portal access is active?

Yes. LottoReco can help use Montana portal reports with POS data and scratcher inventory counts to reconcile daily lottery sales, payouts, inventory movement, and totals.

Sources

Last reviewed: May 14, 2026