How Ohio Lottery Retailers Access Retailer Financials and eApplication

Before you start

You will need:

• Your Ohio Lottery Agent ID or retailer number
• The four-digit passcode used for manager reports at the lottery terminal
• Owner, officer, partner, or authorized manager contact information
• Business legal name, FID/EIN, and business checking account information if you are applying or updating a retailer application
• Access to the email used for Ohio Lottery/MyLotto Rewards or eApplication if you are working in the application system
• If you do not know the agent number or four-digit manager-report passcode, call Retailer Financials / Agent Accounts at 1-800-686-4208, option 1, then option 2; for terminal support, call Intralot at 1-866-710-2462.

Ohio Retailer Financials does not use a public self-service signup form. Ohio Lottery financial website instructions say the user ID is your agent number without the leading zero, and the passcode is the four-digit code used to access manager reports at the lottery terminal. If the owner or manager does not know the agent number or manager-report passcode, call Retailer Financials / Agent Accounts at 1-800-686-4208, option 1, then option 2; call Intralot at 1-866-710-2462 for terminal problems.

For active Ohio Lottery retailers

1. Go to the official Ohio Lottery Retailer Financials login.
2. Enter your user ID. Ohio instructions say this is your agent number without the leading zero.
3. Enter your passcode. Ohio instructions say this is the four-digit code used for manager reports at the lottery terminal.
4. If you do not know either value, ask the owner or manager who handles lottery terminal reports, or call Retailer Financials / Agent Accounts for help.
5. If you cannot log in, call 1-800-686-4208, choose option 1, then option 2 for Financial Information to reach Agent Accounts.
6. For terminal operation or terminal trouble, call the Intralot Hotline at 1-866-710-2462.
7. Use eApplication only when you need to apply, renew, update account details, or handle ownership/application changes.

Retailer Financials is the better starting point for reports and accounting. The public Ohio Lottery retailer page also links to forms, policies, equipment guides, and eApplication, but those pages solve different retailer tasks.

For new Ohio Lottery retailers and chain owners

New retailers start with Ohio Lottery eApplication. Ohio says the application usually takes 4 to 6 weeks and requires business legal name, owner names and emails for owners with 10% or more ownership, FID or EIN, and business checking account information.

If you are buying an existing Lottery retailer business, Ohio says to answer yes to that question in eApplication so Lottery staff can complete the Sale of Business section. Chain owners should call Ohio Lottery Sales at 216-774-5680 for chain account help.

Logging in

1. For retailer accounting and reports, open the official Retailer Financials login at oh.reptweb.com/Login.aspx.
2. Use your agent number without the leading zero as the user ID.
3. Use the four-digit manager-report passcode from your lottery terminal as the passcode.
4. If your store does not know the passcode, contact the owner or manager responsible for lottery terminal reports, then call Agent Accounts if it still cannot be confirmed.
5. For eApplication work, use the Ohio Lottery eApplication link from the official Ohio Lottery retailer site.
6. Do not enter retailer credentials into unofficial look-alike pages or search-result ads.

Forgot password

For eApplication password problems, Ohio says to use the Forgot Password link on the login page so a temporary password can be emailed to you. For Retailer Financials access problems, call Retailer Financials / Agent Accounts at 1-800-686-4208, option 1, then option 2.

Where to find reports

Ohio says Retailer Financials is a secure website for retailer accounting information. Ohio retailer materials also describe financial reports as daily, weekly, and by shift so stores can balance. Once logged in, look for reports tied to sales, settlement, invoices, payouts, accounting, and shift or daily balancing.

Useful areas inside eApplication and Retailer Financials

• Retailer Financials
• Daily financial reports
• Weekly financial reports
• Shift reports
• Retailer Central
• Retailer forms and policies
• Lottery equipment guides
• eApplication for applications and updates

For Ohio scratch ticket reconciliation, use Retailer Financials and terminal reports to identify instant ticket sales, payout activity, settlements, and accounting totals. Confirm the exact report names with Agent Accounts or your Ohio Lottery representative if your store is not sure which report should be used for closeout.

Need help?

For Retailer Financials, call Agent Accounts through the Ohio Lottery Customer Service Center. For eApplication problems, use the eApplication help number. For chain account applications, call Ohio Lottery Sales. For terminal issues, call Intralot.

Ohio Lottery office/accounting assistance: Retailer Financials / Agent Accounts: 1-800-686-4208, option 1, then option 2; eApplication: 216-774-0350; chain accounts: 216-774-5680; Intralot Hotline: 1-866-710-2462, use Ohio Lottery contact channels for current support hours.

Ohio Lottery retailer account FAQ