How to Set Up Rhode Island Lottery Retailer Account and Portal Access

Before you start

You will need:

• Your Rhode Island Lottery Retailer ID or location information
• Owner, manager, or authorized contact information
• Store phone number and email address
• Any invitation or setup email from Rhode Island Lottery, IGT, or your Lottery representative
• Access to your lottery terminal if support needs to verify the store
• For retailer ID, licensing, or portal/report access questions, call Rhode Island Lottery Licensing at 401-463-6500 ext. 122; for terminal issues, call the IGT Hotline at 1-800-322-3334.

Retailer's Corner includes retailer news, FAQs, forms, point-of-sale materials, and retailer support information. Keep your Retailer ID and store contact information available before calling or submitting forms. If you are missing retailer information or do not know the correct secure report access path, call Rhode Island Lottery Licensing at 401-463-6500 ext. 122 or ask your Lottery representative; use the IGT Hotline at 1-800-322-3334 for terminal problems.

For existing Rhode Island Lottery retailers

1. Go to Rhode Island Lottery Retailer's Corner.
2. Review Retailer FAQs and Retailer Forms.
3. If you need secure report access, contact Rhode Island Lottery Licensing or your Lottery representative.
4. Ask specifically for access to the retailer reporting portal or report tools available for your licensed location.
5. For terminal operation or troubleshooting, call the IGT Hotline.
6. Save the official portal URL only after it is confirmed by Rhode Island Lottery, IGT, or your Lottery representative.

Do not enter retailer credentials into a website that was guessed from another state or found in an old search result. Confirm the access path first, then store it with your other back-office login records.

For new retailers

Start with the Rhode Island Lottery How to Become a Retailer page. New retailers need to file a Rhode Island Lottery Sales License Application and General Disclaimer Form. The Retailer Forms page says completed application forms and required supporting documents should be submitted to Rhode Island Lottery headquarters at 1425 Pontiac Avenue, Cranston, RI 02920.

After approval, Rhode Island Lottery says licensees and designated staff must attend training at Rhode Island Lottery Headquarters to learn terminal operations and receive the Lottery's rules, regulations, and policies.

Logging in

1. Use only the secure URL provided by Rhode Island Lottery, IGT, or your Lottery representative.
2. Enter the email address or username assigned to your retailer account.
3. Complete any required password or verification step.
4. If the login page includes Forgot Password, use that only on the confirmed official portal.
5. If you lost access to the email or are unsure of the correct portal, contact Rhode Island Lottery or IGT before trying another site.

Forgot password

If the confirmed Rhode Island Lottery retailer login page includes Forgot Password, use that reset flow only on the confirmed official portal. If the store no longer controls the email on the account, or if you are not sure the page is official, call Rhode Island Lottery or IGT support before trying another site.

Where to find reports

Once secure access is active, look for sections such as reports, sales, settlement, invoices, inventory, instant ticket activity, packs, activations, returns, or account activity. Rhode Island's public site points retailers to Retailer's Corner, forms, FAQs, Lottery office support, and IGT terminal support; secure report tools may require separate access issued to licensed retailers.

Useful areas inside Retailer's Corner

• Retailer news
• Retailer FAQs
• Retailer forms
• Point-of-sale materials
• Lottery office support
• IGT terminal support

Do not assume exact Rhode Island report names until your access is active. Ask for the reports available for your licensed location that help with sales, settlement, invoice, inventory, and instant ticket review.

Need help?

Use the official Rhode Island Lottery Retailer's Corner, your Lottery representative, or the Lottery office for retailer account and portal access help. For licensing questions, the Retailer Forms page lists the Rhode Island Lottery Licensing Department at extension 122. For Lottery terminal operations or troubleshooting, the Retailer FAQs list the IGT Hotline. The Rhode Island Lottery contact page lists email contact through its Feedback Form rather than a direct public email address.

Rhode Island Lottery office/accounting assistance: Rhode Island Lottery: 1-401-463-6500; Licensing: 401-463-6500 ext. 122; IGT Hotline: 1-800-322-3334, Rhode Island Lottery business hours are listed as 8:00 AM-4:00 PM, Monday-Friday.

Email: Rhode Island Lottery Feedback Form

Mailing address: Rhode Island Lottery, 1425 Pontiac Avenue, Cranston, RI 02920

Rhode Island Lottery retailer account FAQ