Daily close
Ask how sales, payouts, voids, draw tickets, scratcher movement, and exceptions come together in one review.
Use a store-centered checklist to evaluate daily reconciliation, scratch-ticket inventory, integrations, discrepancy review, reporting, multi-store visibility, and implementation support.
A strong evaluation should show how the software handles real shift-close work—not simply whether a feature appears on a list.
Ask how sales, payouts, voids, draw tickets, scratcher movement, and exceptions come together in one review.
Confirm how packs are scanned, tracked across locations, and reviewed when activated inventory is missing or unexpected.
Verify support for your exact POS, state lottery reports, SmartCount workflow, scanners, and other store systems.
Review the audit trail, user roles, activity history, and manager follow-up process for discrepancies.
Determine whether owners and operations teams can see status, exceptions, and reporting across all locations.
Understand who handles setup, data mapping, training, rollout, and investigation when numbers do not match.
| Area | What to verify | Evidence to request |
|---|---|---|
| Reconciliation | Sales, payouts, voids, scratchers, draw games, and exceptions are reviewed together. | A walkthrough using a representative store day. |
| Inventory | Active packs can be tracked through case, backstock, dispenser, and vending workflows. | A live scan and missing-pack investigation. |
| Integrations | The platform supports your exact POS and available lottery-report sources. | A written compatibility and data-availability review. |
| Discrepancies | Managers can identify what differs, when it changed, and what needs follow-up. | An exception report and audit-history example. |
| Multi-store control | Operations teams can review location status without collecting separate spreadsheets. | A multi-location dashboard demonstration. |
| Mobile workflow | Store teams can complete scanning and review with supported practical devices. | A device and scanner requirements list. |
| Security and records | User access, stored records, and operational history support accountable daily work. | Security documentation and role-permission review. |
| Support | The provider assists with configuration, training, rollout, and data investigation. | A written implementation plan and support scope. |
Bring your store workflow, POS details, report sources, device needs, and rollout questions to a focused demonstration.